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The Florida Center
for Public Health Preparedness
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"Preparing the public health workforce to protect the public against current and emerging health threats, including bioterrorism"

 

Frequently Asked Questions

 
Online Courses
Continuing Education Credit (CEC)
My FCPHP Course Page
My Profile
Online Courses
 
  • Do I have to complete the Online Courses?

The FAST Foundation is recommended for those that are planning on taking a course in our Disaster Behavioral Health Trainings for children and special needs populations (CFAST, and BFAST plus SN).

The Basic Epidemiology is a mandatory pre-requisite should you choose to register for our Intermediate Field Investigator Response and Surveillance Trainings (IFIRST or IFIRST2).

If you do not plan on attending onsite courses, completing the online courses is your decision.
  • Do I get Continuing Education Credits for Online Courses?

We do not offer continuing credits for our online courses.  The exception is for Basic Epidemiology when taken in conjunction with Intermediate Field Investigator Response and Surveillance Trainings (IFIRST or IFIRST2).
Continuing Education Credit (CEC)

  • Continuing Education Credit (CEC) link does not allow me to access CEC’s
The following link provides only basic information about CEC’s http://www.srahec.org/fcphp_CE. Requests for Continuing Education Credits are completed at the onsite trainings. We do not process CEC’s online.

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  • How do I receive my Certificate?
After completing the program Post-Test and Course Evaluation the Certificate dial will be available to print your certificate for the program completion. Left click the blue link "Available."
You can also access the certificate from the My Personal Course Transcript tab on the My FCPHP Course Page. Left click the blue link "Available."

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My FCPHP Course Page
  • How do I check the status of a program?
After logging into your profile you will be directed to My FCPHP Course Page.

Click the My Personal Course Transcript tab - this lists the courses you have taken in the past and/or are currently registered. Here you can check if you have completed the post-test or course evaluation. You can also access the course content 24 hours a day, 7 days a week - even after the program.

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  • Why can’t I register for IFIRST/IFIRST2?
You need to complete the pre-requisite course Basic Epidemiology completely before our system will allow you to register for IFIRST or IFIRST2. You can check the status of Basic Epidemiology on the My Personal Course Transcript tab.

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  • Why can’t I access the modules for the course?
Click the My Personal Course Transcript tab to check the status of the program and that you are registered for the course.  If the status shows that the pre-test needs completing, you will need to complete this before the modules are accessible.
  • Why isn’t the post-test showing as “Done” when I have taken the post-test?

If you do not pass the post-test the status will show as Available.  You will get an error message if you do not score the pass score or higher. A 75% correct score is required to pass the post-test. If you do not pass the post-test, the web page will re-display the post-test. The answers you need to re-take will not have a response choice selected. Re-take the post-test and hit submit.

See examples below.

Post-test not passed. The Course Status on the My Personal Course Transcript shows Post Test as Available.
Re-take the test, checking that you have answered every question. If you are unable to retake the test immediately, you may want to print out your current answers for a later time.

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  • How do I cancel registration?

After logging into your profile you will be directed to My FCPHP Course Page.  Click the My Personal Course Transcript tab. Here you can see what courses you are registered for.

In the far right column, you have a link to unregister for the course. When you have unregistered, you have cancelled your registration. You will receive an automated email confirming your cancellation.

You can only unregister for onsite courses.
My Profile

  • How do I change my Profile?
Log into our website using the log in box. On the My FCPHP page, look to the upper right hand corner. Select – My Profile.

Scroll down to the bottom of the page and select Edit Profile. Make the changes needed and then select the submit button.

Use this feature to update a name, address, phone number or other personal information change. To change your email account, please notify us at clphp@health.usf.edu.

  • How do I change my Profile login email address?
Please contact clphp@health.usf.edu and request that your email login address be changed. In your request, you should provide your full name, old email account and new email account. Also, we recommend that you update your profile information at this time.

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Copyright © 2010, Florida Center for Public Health Preparedness
University of South Florida, College of Public Health
13201 Bruce B. Downs Blvd. MDC Box 56
Tampa, FL 33612-3805
Contact us at: clphp@health.usf.edu